The future of office space (part 2).
Danny Hicks, Thought Leadership at Virgin Media O2, introduces this week’s Blue Door Podcast.
In this week’s episode of the Blue Door Podcast, we continue our panel discussion about the future of workspaces, bringing together speakers from CBRE, WeWork and VirginMediaO2.
You can find part 1 here.
You can stream, download or subscribe to the full podcast episode here
Dave Cairns, Senior Vice President – Office Leasing at CBRE:
“I do worry when I read that ‘hotelification’ is the future of the office. I think it does need to happen, but if I think about my own background, then what I needed an office for was the fast, reliable internet, as well as the right pieces of technology to be able to perform my job. So I hope that we aren’t romanticising this idea of ‘hotelification’ and it doesn’t end up being somewhere that no one goes to.”
What do people want?
Chris Early, from Virgin Media O2:
“I think organisations need to ask the question: What do people really want? In my experience, if you ask management which of the buildings in their portfolio they think works best, you’ll get a very different answer than if you asked the employees. So you need to have those conversations about what people like in terms of the building, its location and the amenities close by.”
Nick Giraudeau, Global Head of Financial Services Sales at WeWork:
“In order to attract the right mix of employees, businesses will have to offer choice. I know a Fintech company that has taken this to extremes, and allows their people to work for 60 days in any country, anywhere in the world. They provide the trust and the technology to enable it. I think we’re moving towards a period where the ‘total experience’ that an organisation offers its employees will be key.”
And choice is a key concept for what successful employees will see enable the best performance from their workforce. Aspiring to create a dynamic workforce that embraces both flexible (related to when) and remote (related to where) by ensuring you start by equipping your desk-based workers to work from any desk.
Work virtually anywhere
Equipping people with the right tools, services and access to work when and where is obviously sensible. But this new era of workplace expectations is also beginning to heat up in the virtual space.
Conversations about the metaverse are increasing. With the opportunity indicated to be in the trillions of $US, Facebook has become Meta and key technology players such as Microsoft, Apple and Google look to bring new product offerings to the virtual table. Organisations such as Bank of America and Accenture are already investing in deploying 10’s of thousands of headsets to support training environments. And that warrants the question, is simply creating the physical world in a virtual one the right answer?
Either way we answer we can see that the next big question is what is the experience we’re trying to define? And that question goes beyond just the employee experience, extending into both the customer experience and world of user experience; ‘total experience’. A key topic we have on the agenda for next year when our podcast series returns for a new year of debate, discussions and insights.
You can find part 1 here.
Play this week’s episode here or choose your preferred platform below to subscribe and listen