Your Reading List & recommendations

Using mobile devices for work? Make sure your business data is secure.

If you or your team are using mobile devices for business purposes, it’s important to make sure they’re secure with UEM.

UEM stands for Unified Endpoint Management, which is an evolution of Mobile Device Management. This is the system IT administrators use to monitor and secure devices used by employees – like smartphones, tablets and laptops – to access business data.

UEM allows you to control security policies on both personal and business devices. So, an employee’s personal device used for home-working will be just as secure as an office laptop.

Before getting down to the nuts and bolts of what UEM actually does, it’s important to understand why you might need it. Our O2 security specialists explain why it’s important for all businesses no matter what size they are.

Which businesses should consider UEM software?

The short answer is any business, in any sector, that relies on mobile working.

Although some employees were already working remotely before the start of the global pandemic, the sharp rise in remote workers since then has prompted many UK businesses to review their security procedures. Especially with so many employees using a mix of work and personal devices.

While remote working brings with it plenty of productivity benefits, it can also open up businesses to cyber security threats.

UEM software can safeguard your business data and ensure you stay on top of your obligations to protect confidential information. It allows you to apply your own security policies without preventing people using their own devices. And because it’s centrally managed, it reduces the time previously spent securing individual devices one by one.

What does Unified Endpoint Management actually do?

UEM software allows you to deliver the same level of security to any device your employees use, business or personal, to provide a consistent user experience. You can:

  • Keep devices safe by blocking any unsafe websites you choose to blacklist. For personal devices used for work as part of a Bring Your Own Device policy (BYOD), this option will only blacklist sites within the business workspace.
  • Remotely lock and wipe data from a device that’s lost or stolen.
  • Prevent user frustration creeping in when people can’t access standard apps by ‘whitelisting’ services that you’re happy for your people to use, so they don’t have to ask for access permission all the time.

UEM helps from an admin point of view, too. If you do allow BYOD then you could save on employee device costs.

UEM software often includes a device inventory, which allows you to see who is using certain devices, uncover which tools are most popular, and gives you advance warning of any malware or security breaches by alerting you to the first incident.

If your users are concerned that ‘Big Brother’ is watching them, you can give them peace of mind that’s not happening with a range of privacy features.

What are the key features of UEM software?

In summary, some of the key features of UEM software are:

  • Device inventory and tracking
  • App distribution and/or an enterprise app store
  • Remote wipe
  • Password enforcement
  • App whitelisting and blacklisting
  • Data encryption enforcement

Separating work and personal data on BYOD

If your people don’t want to carry around two phones or they rarely need to access work emails and data, you might be happy with BYOD.

But it’s not just about saying ‘yes’ to people using their own mobile devices. It’s also about being sure those devices are fully protected, so you have no added security concerns. This is when UEM can prove extra valuable. It can be used to ‘wrap apps’ to create separate work and personal profiles on the device.

This means employees can continue to connect with friends and family, check their personal social media accounts, and visit their favourite websites as usual on their personal profile. And then access their work data and systems on a separate work profile. So there is no crossover.

Making use of a Virtual Private Network

If you need a hyper-secure set-up, you might want to install a VPN (Virtual Private Network). This will allow devices that aren’t physically on your network to access your business systems.

Your users simply use the VPN to send and receive information across public networks as though they were directly connected to your own network. And it works with UEM to give you added security across network traffic and on the individual devices accessing that network.

For more information on how we can secure your business devices, visit our cyber security page

Or to discuss a bespoke security set up for your business, get in touch with our team.

All articles


Public sector

Safe & secure


Tech advice

Work smarter