Your Reading List & recommendations

Tips on making the hybrid workplace work for your business

Kate Mulligan-Brown, Director of SMB Marketing at O2 Business shares her tips for making a hybrid workplace a success.

Positive change is coming as lockdown restrictions ease and businesses prepare for some form of normality. A recent survey revealed that 81% of workers (with jobs that can be done from home) expect to work remotely at least one day a week after the pandemic.

Is your organisation ready for this? Do you have the flexibility to support your people, whether they’re working in the office, at home or remotely? At O2, we believe flexibility is the key to hybrid working.

1. Give your workers the equipment they need

Did you know there’s a direct link between device choice and productivity levels? Adding a large monitor to an employee’s workspace, for example, can increase productivity by 40%. If you’re going to make a flexible, hybrid setup work, you need to support every person’s hardware needs and offer the technology that enables them to be productive at the office, at home and on-site.

2. Choose suppliers that can provide flexibility

The fact that working hours went down for some and up 28 hours a month for others  in lockdown (LinkedIn in partnership with The Mental Health Foundation) shows that organisations must take an adaptive approach. Choosing a flexible supplier lets you scale according to your needs. Look for flexible contract terms, so you can increase the type and number of users as required, and meet the diverse needs of office and home workers with specific solutions.

3. Invest in the solutions that keep your workers connected

Our 2020 ‘The Flexible Future of Work’ survey found that 6 in 10 people believe it’s very important for employers to prioritise connectivity going forward. Not only that, businesses could also save £75,312 a year on rent if half of their employees worked from home. Why not invest a portion of these savings in the solutions that will keep your office and home workers connected?

4. Introduce one collaboration platform for all communication

One of the biggest challenges for businesses has been maintaining a sense of collaboration when people aren’t physically in the same room. Choosing one key platform, like Microsoft 365 for all internal communications is one solution and it removes the need for multiple tools and apps too. It means your people can carry out a huge portion of their daily work in one place – whether that’s syncing up calendars and holding meetings, discussing projects on messenger or sharing files.

5. Use flexible working to boost productivity

The average worker spends 62 minutes a day commuting to and from their place of work. By offering remote working or flexible start times, you’re allowing that time to be used more effectively and improving work-life balance. Research shows 70% of people got as much or more work done when based from home in lockdown, but you should also make sure they’re taking regular breaks and have everything they need to work comfortably. Looking after their wellbeing is important and has a knock-on effect for productivity.

View our infographic for more insights into how a digital infrastructure delivers more than just flexible working.

We’re dedicated to keeping you connected wherever you’re doing business. Whether that’s with flexible tariffs, devices or data plans, we’re ready to help you reach your hybrid working goals. Find out more.

All articles


Public sector

Safe & secure


Tech advice

Work smarter