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10 pitfalls to avoid when deploying UCaaS

Digital technologies are drastically transforming the way businesses operate and create customer value. Tech advancements such as the Internet of Things (IoT), artificial intelligence (AI) and the Cloud are enabling operational efficiencies, greater employee productivity, and competitive differentiation across all industries.

UCaaS, or unified communications as a service, supply the agility businesses need to thrive and deliver customer value. To ensure long-term success, Frost & Sullivan have put together 10 common pitfalls businesses must avoid when moving their communication capabilities to the Cloud. Read their advice here.


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