Your Reading List & recommendations

How to build flexible working into your mobile estate

Learn how to add flexibility to your mobile estate and become better prepared for the ups and downs of business.

Flexibility has always been important – the ability to manage change can make or break a business. But with so much uncertainty this year, we’ve seen the value of flexibility skyrocket with the future of work.

What makes it so valuable? Flexibility gives you choice, so whatever comes your way – whether that’s cashflow challenges, social distancing on-site or onboarding your employees back from furlough. You can find a way to adapt to a digital workplace.

When looking adapt to flexible working for your business, your mobile estate makes a good candidate. With more people working remotely, mobile has become – for many – the best way to keep your employees and customers connected. This means you need it to adapt to change. Here are four ways you can build in flexibility to your mobile estate:


1. Remove barriers to flexibility

It’s simple, if change costs you, you’re less likely to do it. Instead you carry on working with the same old systems and solutions that no longer fit your needs. Digital adoption means reviewing your mobile contract and checking that if you add data or connections to cover short-term needs, you don’t continue paying the higher scaled-up cost when you want to go back to where you were. No business can afford to waste money on services they don’t use, especially now.

Time is another big barrier to change so make sure the process of flexing your contract is quick, easy and doesn’t require a lot of admin.


2. Focus on strategy

When things are constantly changing, every minute counts. Your time is best spent focusing on your mobile digital workplace strategy and implementing new processes that will support your business long-term. To free-up more of your time, let someone else take care of your users’ day-to-day queries and troubleshooting.

Your businesses mobile provider could make a good choice for this. They already know your business and they should be able to give you a direct contact, who can help you resolve issues quickly.


3. Increase visibility

Embracing flexibility doesn’t have to mean you lose control. Mobile device management tools give you full visibility of your mobile estate. From security updates, to the websites and apps your devices are allowed to access, to the tariffs for each of your connections. So even when things are changing, you know exactly what’s going on.


4. Get the right tools

Help your people work from anywhere with devices tailored to support productivity. For example, your on-site workers may find a tablet or smartphone with a large screen easier to work from. Your workforce who are hybrid working split their time between home and the office, may find a laptop more practical.

And get everyone working on the same digital collaboration platform, like Microsoft Office 365. This enables people to collaborate on the same documents and share ideas – just like they’re working side by side in the office. While Microsoft Teams makes it easy for your people to meet, wherever they may be.


At O2 flexibility has always been an important part of what we offer. And now we’re giving you even more with tailored devices and hardware, flexible tariffs and contract lengths to suit your short- and long-term needs. Get in touch with an Account Manager today and see how we can help your business flex.

For more ideas on how to build flexibility into your business and to see how this can help you adapt to change, download our Solutions for changing times eGuide.

All articles


Public sector

Safe & secure


Tech advice

Work smarter