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iOS and iPadOS 14 and Enterprise: 7 reasons to upgrade

Following Apple’s Worldwide Developers Conference (WWDC) in June, Alex Achúcarro, Digital Sales Specialist at O2, considers the benefits business users can expect from iOS and iPadOS 14.

Apple’s 31st WWDC was a digital-only event this year, with Craig Federighi, Senior Vice President of Software Engineering, outlining the highlights of iOS and iPadOS 14, coming this autumn.

As expected, the headlines focused on the most innovative enhancements for consumers, including new home screen layouts, maps for cyclists, the ability to unlock and start your car, and an update to Siri’s interface. But under the surface, a number of small but significant updates that should enhance the operating system’s business credentials.

Here’s our pick of the most important:

1. Support for non-removable managed apps

Until now, administrators have only been able to prevent users from removing apps on supervised devices, managed through compliance via User Endpoint Management (UEM). With iOS and iPadOS 14, administrators can define – on an individual basis – whether or not an app should be removable. It will give more freedom to users to delete apps they installed themselves, and should help your IT Teams to ensure that essential, business apps stay put.

2. Support for Shared iPad

Apple have offered Shared iPad in schools for some time now, enabling multiple students to access and share a single device throughout the school day. Shared iPad for business, recently released in iOS and iPadOS 13.4, allows businesses running Apple Business Manager to support multiple users securely using one or more shared tablets. Using a managed Apple ID, a user can access personal data, apps and settings on a communal iPad. If you employ freelancers, contractors or temporary staff on a frequent basis, this could be really helpful.

3. Custom email and browser defaults

The full details are yet to be released, but users will be able to change their default app for email and web browsing for the first time. This could be really important for business, where Microsoft 365 users, for example, will probably want to set Outlook as the default email app on corporate devices.

4. Greater transparency and control over app tracking

Until this new release, apps featuring advertisement trackers could track users across third party apps and websites. In iOS and iPadOS 14, apps will require a user’s explicit permission to track them, and they will have the option to allow or restrict any app from tracking them. By allowing users to reject being tracked, it should reduce the amount of data collected, protecting the privacy of your user data.

5. Visual indicators for camera and microphone

With the unprecedented demand for meeting and collaborating remotely, businesses increasingly rely on video communication tools like Microsoft Teams, Zoom and Skype for Business. iOS and iPadOS 14 provide greater transparency whenever apps access a user’s camera or microphone by introducing status indicators – green to indicate that the camera is in use, and orange for the microphone. The added transparency should prevent apps from snooping – and, of course, it will help your users to answer that everyday question: “Am I still connected?”

6. App developers must declare the data they collect

App developers will now be required to declare the data they collect or use, including location data, financial information, browsing history, and camera and microphone recordings. From the end user’s perspective, the information is displayed in two categories: “Data Linked to You” and “Data Used to Track You.” This should improve transparency, informing your users about the kind of data they will need to give in order to use an app effectively.

7. Enhanced privacy for location tracking

Location tracking underpins many of the most useful apps, there’s no doubt. Imagine using Apple Maps or Google Maps without it. But not every app needs to know a user’s precise location. A weather app, for example, or an app that lists items for sale in your area, could perform just as effectively with an approximate location. Now users will be able to decide whether to provide an app with an exact location or an approximate location, potentially making their device more secure.

 

In my view, the security features alone are reason enough to upgrade to iOS and iPadOS 14 when they are released. Add in the features that should improve your users’ productivity, like picture in picture multitasking and the redesigned messaging options, and the case becomes compelling. Its backward compatibility is impressive, too, as it can be installed and run on devices as early as the iPhone 6S and iPhone SE.

iOS and iPadOS 14 are officially released this autumn, but you can get started with testing and user feedback right now as part of the AppleSeed for IT beta program.

 

Inspired to get more out of your devices and want to know how you can deliver a more secure and productive fleet? Speak to our expert team on 0800 955 5590 or contact us using the online form.

Photo credit: Dennis Brendel Unsplash

 



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