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Creating confidence in cyber security

As the adage goes, trust is hard to win and easy to lose. At no time has this been more true than now, when there is such a high level of scrutiny over data and privacy.

Consumers want peace of mind that their personal details are not being sold on the black market. Regulators expect firms to adhere to stringent national or international rules. Governments are concerned about citizen rights and state-backed hackers. And key sectors of our economy are the targets of more and more sophisticated attacks.

With the introduction of technologies like 5G, we are more connected than ever. The digital workplace is commonplace. Emerging applications for AI and IoT are generating new opportunities. But are we any more cyber secure?

Newspaper headlines. High-profile data breaches. International cyber crimes. All of this would suggest we are not. In a constantly changing landscape, business risk seems multiplied and magnified. There are risks from allowing customers, employees and suppliers onto your network. There are risks from malicious or accidental data loss. And there are risks from targeted attacks.

Yet despite the issues there is cause for optimism. Confidence can be built – and trust earned – from taking measures to counter risk.


Focusing on technology first

State of the art security technology is not the privilege of large enterprises. It is increasingly built into devices, software and business processes. As cyber security and data privacy have become important outside of the IT realm, protection has become more intuitive. Making the right choices of technology. Implementing them across the board. And teaching people how to use them are crucial to building confidence. So is versatility and the ability to change as threats evolve – the central theme of our Digital Defence overview.


Giving people the power

The human element of cyber security is often overlooked. An organisation’s security posture must include people. Where do they work? What devices do they use? What level of cyber awareness do they have? These are all things to consider. As well as more specific policies about access rights and the sharing of confidential information. It’s an area we’ve looked at closely at O2. Because whether you’re in IT, admin or out in the field, staying aware of threats and following the right procedures can prevent (or at least limit) any damage.


Keeping covered

Often, security policies are a top-down affair. Yet understanding what happens ‘on the ground’ is crucial to building trust in people, workflows and the organisation at large. Especially as it helps to identify backdoors – an issue we discuss in more detail in our Mind the Gap paper. How do your people use their devices? Where do they connect to your systems? Are they able to access them via public wifi, only over a virtual private network, or are they highly restricted? Just by being highly restrictive, a company can undermine its whole security operation. If there isn’t enough flexibility in the approach, people will always find a workaround.

As organisations continue their cloud journeys, we provide security support at every step. Such as secure remote access to corporate systems on a private cloud, or establishing a shared firewall for connections to public clouds through O2 Gateway. When it comes to having a secure infrastructure, we were the first provider to be CAS(T) certified with our fixed and mobile networks.


A partner you can rely on 

At O2, we get that organisations need to inspire confidence among customers. But also regulators, governments and within their own industries. And that means protecting everything from individuals and end points through to systems and networks. So our experts design security solutions that fit the way each individual organisation works.

We have an established cyber security practice with over 7 years of global experience with ElevenPaths, Telefónica’s dedicated cybersecurity unit. It provides innovative solutions to support and secure customers throughout their digital journeys. It combines the freshness and energy of a start-up with the knowledge, power and strength of one of the world’s largest global telcos, to prevent, detect and respond to today’s increasingly more sophisticated cyberthreats.

As an Intelligent Managed Security Service Provider, ElevenPaths builds its strength upon its trusted operations, with more than 10,000 MSS customers and 60,000 SME customers worldwide, expert support from 1,800 Managed Service Professionals and 1,500 Security Certifications, and a global SOC with 11 locations across Europe and America, all enabling a global strategy and reach, but with the necessary local presence and understanding.

We are also proud to be at the forefront of innovation and to contribute to the security community, with 6 Labs & Innovation Centers and an active cyber security start-up incubator program, as well as being a co-founder of the Telco Security Alliance, one of the world’s biggest cyber security providers, with more than 1.2 billion customers in over 60 countries. These initiatives allow us to protect enterprises against the rising cyber security risks and help them on their journey towards cyber resilience.

We set up Wayra – a security accelerator that’s also helping GCHQ protect the UK’s digital borders. In fact the partnership of Wayra, GCHQ and HCSC has allowed us to be in a fantastic position to identify innovative security vendors within its accelerator program and help introduce them to our customers. Two recent additions have been CloudKnox Cloud Security platform for hybrid and multi-cloud environments. And Olaho, a data discovery and mapping organisation allowing businesses to know what data they have and show how they are managing it using one just one press of a button.


As the security landscape continues to change, we’re focused on finding new ways to inspire confidence and trust. Contact us today about your security and data privacy.


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